Legal Information

Below you will find our SMS Privacy Policy and the Terms and Conditions of our SMS usage.

Privacy Policy

(Last Modified 2/13/2023)

PacWest Exterminators is committed to protecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Information Collection and Use

PacWest Exterminators may collect personal information from you when you use our services, such as your name, email address, and phone number. We use this information to provide our services and to improve our products.

Sharing of Information

PacWest Exterminators will not sell or rent your personal information to third parties. We may share your personal information with third-party service providers for the purpose of providing our services. These service providers are bound by strict confidentiality obligations and may only use your personal information for the purpose of providing the services to us.

Accessing and Modifying Your Information

You may request access to the personal information that PacWest Exterminators holds about you and request that it be corrected if it is inaccurate. To make a request, please contact us at (714) 228-0394 option 1.

Data Security

PacWest Exterminators takes reasonable steps to protect the personal information it collects from unauthorized access, use, disclosure, or destruction. We use secure servers to protect your personal information.

Changes to this Privacy Policy

PacWest Exterminators may update this Privacy Policy from time to time. If we make any changes, we will update the “last modified” date at the top of this Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at (714) 228-0394 option 1.

Terms and Conditions

(Last Modified 2/13/2023)

By using the services provided by PacWest Exterminators or PacWest, you agree to the following terms and conditions:

1. Use of Services

You may use the services provided by PacWest Exterminators for lawful purposes only. You agree not to use the services for any illegal or unauthorized purposes.

2. Termination of Services

PacWest Exterminators reserves the right to terminate your use of the services at any time, without notice, if you violate any of these terms and conditions.

3. Description of Use

We will use SMS messaging to notify customers of upcoming services, notify them of upcoming seasonal pest issues, collection or payment issues, insect identification, and other service the customer requests and can accommodate. Message frequency varies. STOP will cancel messaging, HELP will provide he

3. Disclaimer of Warranties

The services provided by PacWest Exterminators are provided on an “as is” and “as available” basis. PacWest Exterminators makes no warranties, beyond controlling the contracted insect, of any kind, express or implied, as to the operation of the services or the information, content, or materials we collect.

4. Limitation of Liability

PacWest Exterminators shall not be liable for any damages arising from the use of the services, including but not limited to indirect, incidental, special, punitive, or consequential damages.

5. Changes to Terms and Conditions

PacWest Exterminators may update these terms and conditions from time to time. If we make any changes, we will update the “last modified” date at the top of these terms and conditions.

6. Carrier Disclaimer

Cell and Phone Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.

7. Governing Law

These terms and conditions are governed by the laws of the State of California and the County of Orange.

If you have any questions or concerns about these terms and conditions, please contact us at (714) 228-0394 option 1.